At Lampsmoon, we are committed to providing a secure and seamless shopping experience. All payments on our website are processed through Shopify Payments, a trusted and secure payment platform used by millions of customers worldwide.
Accepted Payment Methods
We currently accept the following payment options:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay
The available payment methods may vary depending on your location and device.
Secure Transactions
Your security is our priority. All payment information is encrypted and processed through secure SSL technology. Lampsmoon does not store or have access to your complete credit card information. Every transaction is protected by Shopify Payments' advanced fraud prevention and security systems.
Payment Confirmation
Once your order has been successfully placed, you will receive an order confirmation email containing your order details. If you do not receive a confirmation email within a few minutes, please check your spam folder or contact our support team.
Currency
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise specified. Your card issuer may apply currency conversion fees if you are purchasing from outside the United States.
Payment Authorization
To protect against fraudulent transactions, some orders may require additional verification before processing. If further information is needed, our customer support team will contact you directly.
Payment Issues
If your payment is declined, please verify that:
- Your billing information is entered correctly.
- Your card has sufficient available funds.
- Your card has not expired.
- Your bank has not blocked the transaction for security reasons.
If the issue persists, we recommend contacting your bank or card provider.
Contact Us
If you have any questions regarding payment methods or checkout, please contact our customer support team:
Our Email: info@lampsmoon.com
Our Tel: +1(469)316-5414
Service Hours: Monday-Friday 9:00 am-6:00 pm
Time zone：Los Angeles (GMT-8)